Refund Policy
A Legal Disclaimer
t Speranza Nails Boutique, customer satisfaction is very important to us. Please review our refund and return policies below:
1. Service Refunds
Due to the nature of our services, all completed services are non-refundable. If you are not satisfied with your service, please notify us before leaving the salon, and we will do our best to address the issue immediately.
2. Cancellations and Rescheduling
We kindly ask that you cancel or reschedule at least 24 hours in advance of your appointment.
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If you cancel or reschedule with less than 24 hours’ notice, you will be charged 80% of the service value.
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No-shows will also be charged 80% of the service value.
This policy allows us to respect the time of our team and other clients.
3. Deposits
Some appointments may require a deposit.
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Deposits are non-refundable if you cancel or reschedule with less than 24 hours' notice.
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If you cancel or reschedule in time (24+ hours in advance), the deposit can be applied to your new appointment.
4. Retail Products
Products purchased at our salon may be exchanged or refunded if:
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Returned within 7 days of purchase
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Unused and in original packaging
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Accompanied by the original receipt
Refunds will be processed in the original form of payment.
5. Allergies and Sensitivities
Please inform us of any allergies or sensitivities prior to your appointment. We do not offer refunds for allergic reactions, but we will work with you to find a suitable solution.
6. Policy Updates
We reserve the right to update this policy at any time. Changes will be published on this page.
7. Contact
If you have questions about this Refund Policy, please contact us:
📧 info@speranzanailsboutique.com
📍 2 Aragon Ave, Suites 3 & 5, Coral Gables, FL 33134
📞 786 593 2969